Shipping Policy
Shipping Policy
Effective Date: July 30, 2026
Thank you for shopping with Elevate Athletics Academy. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
- Orders are processed within 1–3 business days after payment has been received and verified.
- Orders are not processed or shipped on weekends or U.S. holidays.
- During periods of high order volume, processing times may be slightly longer.
Shipping Times
Estimated delivery times are:
- United States: 1–12 business days
- International: 7–20 business days (where available)
Please note that these are estimated delivery times and are not guaranteed. Shipping times may vary due to weather, carrier delays, customs processing, or other factors outside of our control.
Shipping Costs
Shipping charges are calculated and displayed during checkout unless a free shipping promotion is being offered.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking information to become active.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, delivery delays or additional shipping charges may occur.
If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update the information before your order ships.
Lost or Delayed Packages
If your package appears to be delayed, please allow additional time for the shipping carrier to complete delivery.
If your package is lost in transit, contact us and we will work with the shipping carrier to help resolve the issue.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged product and packaging so we can assist you promptly.
Multiple Shipments
Some orders may arrive in separate packages if products are shipped from different fulfillment locations.
Questions
If you have any questions about your shipment or delivery, please contact our customer support team through our Contact page. We are happy to help and will respond as quickly as possible.